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Availability |
Link
Utilisation |
Hardware |
Connectivity |
| CPU |
Memory |
Temperature |
Modem
Connections
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TCP
Connections |
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Basic
Networker
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y |
y |
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Enhanced
Networker
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y |
y |
y |
y |
y |
y* |
y** |
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| Networker
Packages |
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Description
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The Networker products are aimed at
network devices that manage traffic. They offer 24
x 7 real-time monitoring, alerting and reporting of
availability, link utilization, hardware parameters
and connectivity parameters.
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Equipment
Monitored
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Any network traffic management device
that is IPand SNMP enabled and that is reachable from
the Internet: Routers, Switches, manageable Hubs,
Firewalls, Load balancers, VPN concentrators, Remote
access servers. We monitor the following OEM products
as standard: Cisco, Nortel/Bay, 3-Com, Juniper, Enterasys,
Extreme, Netsweep, Sonicwall, but can monitor any
other product that is SNMP enabled.
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Client
Notification
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Client notification only takes place
when events and status changes have been investigated
and filtered by the Optimacy Networks technical support
team.This reduces the chance of false and needless
escalations. All confirmed status changes are reflected
immediately on your individually customised web based
status screen. In addition to this there are a number
of notification options for you to choose from: SMS
text*, pager, e-mail, telephone** and fax.
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Monitoring
Frequency
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The standard polling frequency is set
to once in every five minutes. Given that we investigate
all status changes and alerts we are able to notify
you within fifteen minutes of an event requiring your
attention taking place.
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Monitoring
Methodology
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We
monitor all items via the Internet. Alternatively we
can monitor via secure lines or via a VPN. |
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Security
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Appropriate
security precaution-such as encryption and password
protuction-are taken whenever data is transmitted
between our highly secure Network Operations Centre
and your locations. There are also a number of other
security options that can be implemented at your request,
depending on your specific requirements. Our security
team will be able to advise you on the most cost effective
solutions based on our extensive experience.
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Reports
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In addition to the status screen, all
availability and performance data is presented to
you in easy-to-view graphical and statistical summaries.
These reports allow you increased visibility of your
performance trends and therefore allow for fact-based
decision making. Historical data for up to six months
is available as a standard.
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Monthly
Service charge
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Please
contact us for pricing and find out just how affordable
we have made this Service. |
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*For Remote Access Servers Only
**For Firewalls, VPN Concentrators and Load Balancers only
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Download
data sheet |
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Contact us for more details on
sales@optimacysolutions.com |
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