Services out-tasked to India require skills and experience to manage the associated risks
India is the not the only country from which out-tasked services can be supplied, but it is one of the most popular and well-developed. It already has an application development and maintenance business of over $25bn and a remote IT-enabled services business not far behind at over $20bn .

But what is involved in making this connection between your business based in the UK and/or Europe and a Network Operating Centre (NOC) based in India? Your skills and concerns are focused on your business and how technology can enable it to operate successfully and grow. It is hard enough to identify and select an out-tasking supplier based near to you, with all its attendant contractual and technical risks and complexities. To add in the communications and cultural challenges of an out-tasking supplier based offshore and far away without assistance is likely to be too challenging.

The knowledge required to identify, select and establish an effective relationship with an Indian NOC includes:
- Knowledge of the Indian IT marketplace
- Indian recent IT history and trends
- The cultural sensitivity to construct a deal profitable for both sides
- The relationship skill to influence the NOC's strategy and enable it to grow its capabilities to meet your    needs

In addition to the above is needed the capabilities associated with any out-tasking:
- Integrating the supplier's workflow with your own
- Ensuring the supplier responds to incidents and events in a way that caters for your business's   priorities

Optimacy Solutions offers an unique combination of delivering remote services with an Indian Cost structure with local consulting capabilities and a credible UK presence